Live test commands
Paste any of these into the TEST IT terminal on the product page. They run the Support desk engine this listing ships, on our server, against demo input. config/knowledge-base.json is the starter knowledge base shipped with the product. Type any ticket text you like.
Starter tier · commands shown are the ones this tier ships
Ready to run
bot kbThe six intents it can answerbot ticket --body="I forgot my password and cant log in"Answered from the knowledge basebot ticket --body="my invoice charged me twice, I want a refund"Matched to the refund policybot ticket --body="the export button crashes on large files"No confident match: escalated, not guessed
Every command in this live test
| bot ticket | Answer or escalate one ticket |
| bot transcripts | Tickets handled in this run |
| bot kb | What the knowledge base can answer |
The live test is a read-only demo copy of the engine: one command per run, no shell, no URLs, no network, nothing saved, and files only from the bundled demo set. The download also writes reports and connects to real data sources, which is why those commands are not exposed here.